Cookie policy for our offline poker card lounge & fine dining club

Cookies are small text files stored on your device (such as your computer, tablet or smartphone) when you visit a website. They allow the site to recognise your device between page loads or on return visits, so core features like navigation, secure forms and preference saving can function correctly.

On the Cinderand Chance website, cookies help us remember technical details about your visit, such as which pages of our poker lounge, card room, dining experiences, events or private table packages you interacted with, so we can improve content layout and reduce friction on your next visit.

We use a small set of cookie categories designed to support a premium, privacy-respectful experience across our offline poker lounge and fine dining platform:

• Strictly necessary cookies that keep navigation, reservations and compliance features running securely.
• Performance and analytics cookies that help us understand how guests discover and move through our card lounge, poker tables, dining and events content.
• Preference cookies that remember your language, location and interface selections for a smoother return visit.

We do not use cookies for third-party advertising or for promoting any real-money wagering services. Our focus is on hospitality, social poker nights and curated dining experiences only.

Performance and analytics cookies help us measure how guests use our website in an aggregated and anonymous way. The insights they provide guide us as we refine the layout, content and pacing of your journey across our card lounge, poker lounge and fine dining experiences.

These cookies may collect information such as which pages you visit most often, how you reached our site, and if you experience any error messages. This information is combined with data from other visitors so we can see patterns rather than individual behaviour.

We use these insights to:

• Improve the clarity of information about our offline poker lounge, table games and entertainment chips.
• Optimise the flow between event portfolio pages and private table package information.
• Enhance page speed and readability for future social poker nights or fine dining reservations.

Analytics cookies do not give us access to your personal messages, nor do they allow us to identify you directly. Where required by law, we will ask for your consent before setting these cookies.

Preference cookies remember the choices you make so we can present a more tailored experience whenever you return to Cinderand Chance. They are particularly helpful if you frequently review our event portfolio, card room specifications or culinary highlights.

For example, preference cookies may be used to:

• Store your preferred language and regional settings when viewing our Australian offline poker lounge content.
• Remember your accessibility settings, such as font size or contrast preferences, for more comfortable reading.
• Recall which sections of our card lounge, poker tables and dining menus you interacted with, so related articles and FAQs are easier to find.

By keeping track of these preferences, we reduce the number of prompts and settings you need to adjust, allowing you to focus on exploring our social poker nights and fine dining experiences.

Cookies used on the Cinderand Chance website may be stored on your device for different periods of time:

• Session cookies are temporary and expire when you close your browser. They help maintain stability as you move between pages describing our card lounge, poker lounge and dining services.
• Persistent cookies remain on your device for a set period or until you delete them. They remember your preferences and past interactions to simplify future visits.

Regardless of duration, you always retain control. You can remove existing cookies or prevent new ones from being placed by adjusting your browser settings at any time. Please note that blocking certain cookie categories, particularly strictly necessary cookies, may affect how well our site functions.

Most modern browsers let you view, manage, delete or block cookies from specific websites. If you prefer to browse our offline poker lounge and restaurant content with more restrictive settings, you can configure your browser as follows (external support pages may change over time):

• Google Chrome: Adjust cookie and site data permissions via Settings > Privacy and security > Cookies and other site data.
• Mozilla Firefox: Manage enhanced tracking protection and cookies via Settings > Privacy & Security.
• Safari: Update cookie preferences via Settings (iOS) or Preferences (macOS) > Privacy.
• Microsoft Edge: Configure cookie controls via Settings > Cookies and site permissions.

If you block all cookies, certain features such as secure reservations, compliance modals and personalised access to card room and event information may not function as intended.

We periodically review this cookie policy to ensure it reflects our current operations, technology stack and compliance obligations in Australia. As our offline poker lounge, card lounge events and fine dining experiences evolve, we may introduce new site features that rely on additional cookie functionality.

When we make material changes, we will update the date of the latest revision and, where appropriate, provide a notice on key pages such as our home, reservations and policy sections. We encourage you to revisit this page regularly to stay informed about how we use cookies to support your visit.

If you have questions, concerns or feedback about this cookie policy, or how we handle data in connection with your experience of our card room, table games, social poker nights or fine dining content, we invite you to get in touch.

For the most up-to-date contact information, including our dedicated support email address, please refer to the details listed on our Reservations & Contact page.

When contacting us, you are welcome to include information about your device, browser and any relevant timestamps. This helps us investigate cookie-related queries swiftly while maintaining the premium, privacy-conscious experience that defines Cinderand Chance.